Inbound Customer Service Agents The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. Responsibilities The Inbound Contacts Representative 1 addresses customer needs which may include complex benefit questions, resolving issues, and educating members. Records details of inquiries, comments or complaints, transactions or int...
RESPONSIBILITIES - Enter and coordinate pending purchase orders - Enter orders for shipment - Process payments, name changes, cancellation - Provide general information - Issue confirmations of transactions and requests for documentation - Communicate special requests and needs of a client SKILLS AND REQUIREMENTS - Excellent verbal and written communication skills - Goal driven and self motivat...
The Inbound Contacts Representative one represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative one performs basic administrative/clerical/operational/customersupport/computational tasks. Typically works on routine and patterned assignments. The Inbound Contacts Representative one addresses customer needs which may include comp...